For some homeowners, the time and effort it takes to clean your grout properly is just not worth it. The alternative these individuals is hiring a professional grout cleaning service. This is a third party vendor who comes into your home with their own equipment and their own grout cleaning chemicals. They take all waste that is generated with them and leave behind clean tile and grout. Before you decide whether a grout cleaning service is right for you, consider some of the pros and cons that are described below.
How to Hire a Grout Cleaning Service
If you have weighed the pros and the cons and decided that it is in your best interest to hire a professional grout cleaner then you may be wondering how to go about it. You want to make sure that you get your money’s worth and that you do not have to do extra work once the professionals are done. In order to make sure you get the most for your money when hiring a grout cleaning service, follow these simple steps.
- Ask for referrals
- Select at least three companies
- Call to get quotes
- Ask for proof of insurance and bond
- Check references
- Sign a contract
In order to get an accurate quote for grout cleaning services you need to know as much about the room you will be cleaning as possible. The first step is to get accurate measurements of the entire tiled surface. Take note of how much of the tile is on the floor and how much is vertical. If you do have tile on the walls, take some notes about how high up the wall it extends or if there are painted areas above or below. In your measurement notes you also want to indicate how dirty the tile is on a scale of one to ten. Some professional cleaning companies will charge more if the grout is really dirty so you might want to say something if things are particularly bad in case that has an effect on the price. You should also take note of how large the tiles are which will directly affect how many linear feet of grout needs to be cleaned.
2. Ask for referrals
If you are hiring a grout or tile cleaning service for the first time the best place to start looking for grout cleaners is your friends and neighbors. Ask the other homeowners that you know if they have ever hired a grout cleaning company and if so what they thought of the results. The input you get from your peers will be valuable in determining who you want to call for estimates.
3. Select at least three companies
After asking friends and neighbors for referrals, you can search for professional grout cleaners online or in the yellow pages. Many companies will not be listed as grout cleaners specifically. You want to look for companies that do floor care or general house cleaning and then check their websites and ads to see if grout cleaning is among the services that they offer. Once you have some results, decide on three companies that you want to move forward with. Three is a good number because it gives you enough variety without being overwhelming in terms of the amount of work you have to put in getting estimates. Narrow your list down to three by choosing companies that come highly recommended by your peers and the ones that have the most information about themselves available.
4. Call to get quotes
Once you have your list of three, start making calls or sending online requests for quotes. Make sure that you have all of the information you gathered in step one available when you make the calls so that you can get the most accurate quote possible. Be wary of companies that will quote you a price without asking any questions about the size of the room or condition of the grout. One size fits all quotes tend to have hidden charges or unreliable results. In this day and age, it is also prudent to be careful about how much information you give to a stranger over the phone. For example, there is really no reason for a company to ask for your credit card information in order to give you an estimate.
5. Ask for proof of insurance and bond
Before you make your final decision, make sure to ask all the candidates you are considering for proof of insurance and bond. Worker’s compensation insurance will protect their employees in case of injury and liability insurance will prevent a situation where you could be held liable for something like equipment breakage. If a company is bonded that means that you will be reimbursed for any damages done to your belongings or home that were caused by their negligence or incompetence. Having both a bond and insurance means that a company is responsible and moral. If a grout cleaner refuses to show you proof of insurance or a copy of their bond certificate, then you do not want to work with them.
6. Check references
In addition to making sure that they are covered by insurance and bond, you also want to make sure that they do good work. Ask every grout cleaning company that is giving you a quote to give you three references that you can check. Again, any reputable grout cleaner will have no problem with this request. Make sure that you call each reference and ask them all the same series of questions. Find out if they were satisfied with the work that was done and how it was to work with the company. Do not be afraid to ask about how much they paid and whether they thought it was worth the investment. Sometimes a company with better references will be worth a slightly higher quote.
7. Sign a contract
Once you have selected the professional grout cleaning service that is going to be working in your home, make sure that you sign some kind of contract or agreement with them. This contract is to protect both you and the professionals. Make sure that the agreement clearly states what you expectations are and what the grout cleaning service is promising. Make sure there is a clause that dictates exactly what will happen if the grout cleaning company fails to deliver what they promised so that you have every chance of getting your money back.